What We Do

We are open about this one. Social care is everywhere and nowhere. Social care is about you and me, the people next door, our relatives, friends and neighbours. We are all participants as users and carers in some way or another. Customers, consumers, citizens, service users, residents, tenants….whatever…. social care is about people and what they want and need.  

SOCIAL CARE | POWERS | COMPLEX

Social care is bought and sold, arranged and provided, checked and measured. It is a service commodity. Nonetheless for many it is a right and for others a duty. Social care is the subject of powers. Beyond users and carers the players are many – national and local governments, businesses, charities, the NHS, workers, investors, educators and a myriad of support bodies. It is complex.

CHECK | PLAN | DO

So what do we do?

We are good at helping you:

  • spell out what needs doing
  • plan things that need doing
  • do things
  • check that things have been done
  • tell people what you have done

HELPFUL | LEADERSHIP | TECHNOLOGY

We are particularly helpful with:

  • adult safeguarding
  • residential care for adults and children
  • support services to people at home
  • social work
  • leadership and management
  • governance and quality
  • market and workforce planning
  • inspection and legal challenge
  • partnering and networking
  • social media and technology

PARTNERSHIP | LEARNING | PROMOTING

How do we work?

We are all about:

  • doing things with you rather than for you
  • keeping the focus on the customer
  • finding partners and networks that will help you
  • flagging up places where there is knowledge and experience
  • learning and improving
  • checking that things are working the way they should
  • promoting all that is good about social care and cutting out abusive ways of working

LOOK | TOUCH | BLOG

Have a look at the next few pages on our website, read our BLOG, get in touch with us: vic.citarella@cpea.co.uk
07947 680 588
@cpeanose

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